Service Standards

SERVICE STANDARDS

Our company aims to provide a high standard of service to all those we work with.

We welcome any feedback on our services - both what we are doing well, and how we can improve. If you wish to discuss any aspect of our services we encourage you to contact us. Please:

Talk to the member of staff you have been working with
Drop into our office at 2 Queens Drive to speak to our Managing Director
Call 0208 752 0445
E-mail us at feedback@japanservices.co.uk

COMPLAINTS MANAGEMENT

If we are unable to informally resolve a complaint, our Complaints Handling Procedure will apply. Please click on the link below to download a copy.

Japan Services Rent Ltd - Complaints Handling Procedure

Copies of this document are also available at our trading address on request.

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